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PRIVACY POLICY

1. Why this Privacy Policy?

1.1. This is the privacy policy of Toost Drinks. You can find our company details in Article 3 below.

 

1.2. We take your privacy very seriously. Therefore, we take all appropriate measures to protect your personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

 

1.3. This policy applies to the processing of your data by Toost Drinks via our website, available at https://www.toostdrinks.com/. Among other things, this privacy policy explains which personal data we process via the website, how we do it, why we do it, what rights you have, and with whom we may share your data. We strive to inform you as transparently as possible about this.

We advise you to read this policy carefully. You can consult this policy at any time under the ‘Privacy Policy’ section on our website.

For questions or requests, you can always email info@toostdrinks.com.

 

1.4. Please note: This policy does not cover the privacy policies, statements, or terms and conditions of third parties, nor of any websites referred to via hyperlinks on our website.

 

1.5. We may amend this privacy policy at any time. Therefore, please consult it regularly. The amended privacy policy will be published on our website.

 

1.6. This privacy policy is governed by Belgian law. Only the courts of Ghent (section(s) Ghent and Dendermonde) have jurisdiction in the event of a dispute.

 

 

2. Who is responsible for processing your data via the website?

2.1. We (Toost Drinks). We are the so-called 'data controller', to use formal terminology. This means that we determine the purposes and means of the processing and are responsible for the lawful and correct processing of your data via our website.

 

 

3. How can you contact us?

  • Company name: Toost Drinks BV

  • Trade / Brand name: Toost Drinks

  • Registered office: Lange Haagstraat 2, 9260 Serskamp, Belgium

  • Company registration number (CBE): 1019.971.133

  • Email: info@toostdrinks.com

  • Website hyperlink: https://www.toostdrinks.com/

 

 

4. What data do we process about you and how?

4.1. Toost Drinks processes the following data about you:

  • Identification data:

    • First name, last name

    • User login

    • Date of birth

    • Place of birth

    • Address, residence

    • VAT number

    • Company registration number

    • Email address

    • Phone number

  • Electronic data:

    • Device data, log file data such as IP address, browser, and operating system

    • External websites

    • Pages visited (and date and time of connection)

    • Cookies

  • Financial data:

    • Bank account number

    • Credit card number

 

4.2. Toost Drinks may receive your data directly from you, e.g., when you provide it via the contact form on the website, when requesting a quotation, or during online orders via the website.

Toost Drinks may receive and process your personal data within the framework of the contract with you, e.g., when you place an online order or request a delivery, when you contact Toost Drinks for information (by phone, in writing, or via the website), or via cookies on our website.

 

 

5. Why and on what basis do we process your data?

5.1. Toost Drinks processes your personal data for:

  • Contact, inquiries, information:

    We process your personal data via the website to contact you, process any questions you may have, and provide you with necessary information about our company, products, services, website, or other information related to our services or activities.

    The processing of your data for these purposes is based on our legitimate interests, provided these outweigh your (privacy) rights or interests.

    If you do not provide certain data, such as your identification details, we may not be able to contact you (back), provide information, or sell products to you.

  • Direct marketing:

    Your data may be used for direct marketing, which involves sending you information about our products or other useful/interesting details via our newsletter or other means.

    • If you are an existing customer, this is done based on our legitimate commercial interests, provided these outweigh your (privacy) rights or interests.

    • If you are not a customer, we require your prior consent (e.g., by subscribing via our website). Your consent is given freely and can be withdrawn at any time.

    • If you no longer wish us to process your personal data for direct marketing purposes, you always have the right to object (unsubscribe or oppose such processing), free of charge and without giving any reason (see Article 9.3 below). You can contact us at info@toostdrinks.com.

  • Ensuring optimal website performance:

    When you visit or consult the website, we may process certain electronic data, such as cookies and IP addresses (see Article 4.1 above). Cookies facilitate interaction between you as a visitor and our website, helping improve user experience and gather visitor statistics. Cookies also store personal settings/preferences and enable media playbacks. Third parties may place certain cookies to measure website usage.

    More information about our cookie usage can be found in our cookie policy: https://www.toostdrinks.com/cookiepolicy.

  • Transfer to partners and service providers:

    The potential transfer to partners, service providers, suppliers, or other contracting parties of Toost Drinks (such as our web administrator or hosting provider) for executing the points above.

  • Compliance with applicable legislation:

    We may process your personal data to comply with legal obligations.

 

5.2. The processing of your data, whether on or via the website, is not subject to automated individual decision-making or profiling.

 

 

6. Who else receives or processes your data (besides Toost Drinks)?

6.1. Your data is also processed by our partners, service providers, or suppliers with whom we collaborate regarding the website—e.g., web administrator(s), hosting provider(s), or IT partners, who only process your data in the context of your visit and use of the website.

 

6.2. Toost Drinks may be required to provide or process your data pursuant to a statutory obligation or in response to a request from supervisory or government authorities.

 

 

7. Is your personal data transferred outside the EU/EEA?

Your data is not transferred outside the EU/EEA.

 

 

8. How long do we store your data?

We will not retain your data longer than necessary for the purposes described in Article 5 above, unless specific legal provisions apply to its storage or processing. For more details on retention periods for data processed via cookies, see: https://www.toostdrinks.com/cookiepolicy. Specific statutory retention periods may apply to certain data. In any case, the principle applies that we do not keep your data longer than necessary. When your personal data is no longer required for its intended purposes, we will delete or anonymize it as appropriate.

 

 

9. What are your rights?

9.1. You have the right to information regarding the processing of your data, as communicated via this privacy policy. You can also request additional information at any time.

 

9.2. You have the right to request from us:

  • Access to your data: You can receive one copy of the requested information free of charge. For additional copies, we may charge a reasonable fee as an administrative cost.

  • Correction of your data (if necessary).

  • Erasure of your personal data if:

    • processing is no longer necessary for the purpose(s) for which it was collected;

    • you withdraw a previously given consent;

    • you object to the processing by us;

    • the data was processed unlawfully;

    • it is necessary to comply with a legal obligation; or

    • the personal data was collected in relation to the offer of information society services to children.

  • Restriction of processing concerning you. You have the right to obtain a restriction of processing if:

    • you contest the accuracy of the data we hold;

    • the processing is unlawful and you oppose erasure, requesting restriction instead;

    • we no longer need the data, but you require it for legal claims; or

    • you have objected to processing based on our legitimate interest, pending verification of whether Toost Drinks' legitimate grounds override yours.

 

9.3. You have the right to object to the processing of your data.

You can object to processing for direct marketing purposes at any time, free of charge, simply by emailing info@toostdrinks.com and/or unsubscribing via our website or newsletter links. You will then no longer receive newsletters from us.

 

9.4. You have the right to data portability (to another controller). This is only applicable if processing is based on your consent or carried out by automated means.

 

9.5. If processing is based on your consent, you have the right to withdraw your consent at any time.

 

9.6. Furthermore, you have the right to lodge a complaint with the Data Protection Authority (Rue de la Presse 35, 1000 Brussels – Tel: +32 (0)2 274 48 00 – Email: contact@apd-gba.be). In case of a complaint, you can also contact Toost Drinks directly at info@toostdrinks.com.

 

9.7. Exercising your rights is subject to the requirements and conditions laid down in applicable legislation (such as the GDPR).

 

9.8. To exercise your rights, simply send a request to Toost Drinks at info@toostdrinks.com. You must identify yourself sufficiently. If we have reason to doubt your identity, we may request additional information to confirm it—typically a copy of your ID card. Please ensure that all information not strictly required for identity verification is redacted or made illegible.

 

Questions? Feel free to contact us: info@toostdrinks.com.

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This English version of our privacy policy is a translation provided for informational purposes only. In the event of any discrepancy, contradiction, or translation error between the Dutch version and the English version, only the original version in the Dutch language shall be binding and prevail.

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